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What is a Virtual Assistant?

A virtual assistant or VA is a professional business owner that provides administrative, marketing, project management, creative, and technical support to business owners, entrepreneurs and other busy professionals. Virtual Assistants work from their own offices and use their own equipment and software. A VA can help with any task or project that is usually handled by an on-site employee.


A successful VA usually has multiple clients and is constantly updating their knowledge, skills, and using the latest in technology to deliver a superior service. VA’s are subcontractors that are only paid for the hours required to perform each task. Since we are not an employee, you do not pay for breaks, lunches, vacations and benefits. These are just some of the cost-effective benefits of working with a Virtual Assistant

What are the benefits of using a Virtual Assistant?

The best thing about contracting with a virtual assistant is that you get instant support of a highly-skilled individual, but only when you need the services. Try comparing the costs of hiring someone on staff versus contracting with a virtual assistant. It’s almost double! Using a virtual assistant cuts down on your overhead as well as any employee benefits, taxes, and insurance you would normally be responsible for. There is no wasted downtime; you pay only for the time we spend working on your project or tasks.

Can I use the service for a day, week or month?

Yes, you are able to use our service for an hour, a day, a week, whenever you need our assistance

How our Virtual Assistance works?

From entrepreneurs who need an extra hand to businesses who need assistance with special projects, Your Professional VA is your go-to for professional online services. Our easy client set up makes it even more satisfying to work with our team.

You decide how much time during the week you need an assistant to complete tasks for your business and contact our team to discuss a start date and contracting details.

Your business is our business so we do our best to accommodate all requests

How quickly will my project or tasks be completed?

We are committed to delivering on deadline. Turnaround time can depend on the complexity and urgency of the project or tasks at hand. Our turnaround time is between 24 to 48 hours to complete most tasks. If your project is time sensitive, the deadline will be agreed upon before the work begins

How do I get started?

To request your free 30-minute consultation or to learn more about our Virtual Assistant Services, please use our priority contact form. We’ll get in touch within one business day to discuss your needs and answer all your questions. We look forward to learning how we can assist you.

How do we communicate and work together?

We use email, telephone, Skype, messenger, screen-sharing and project management tools to communicate with our clients. We will do our best to accommodate your business and your preferred style of communication when delegating tasks

Terms and conditions

A signed Service Agreement may be required prior to commencement of services.  This is to ensure you, as the client, are assured that all work undertaken will be completed in a confidential and timely manner.

Your Professional VA reserves the right to charge a cancellation fee of $25 for jobs cancelled with less than 24 hours’ notice.

Your Professional VA reserves the right to decline any request from a client at our sole discretion.

Your Professional VA will not be liable for any loss, cost, expenses or damage of any nature, whether direct or indirect, or as a result of goods and services provided by a third party.

These terms are binding until the completion of the job, or terminated by either party.

Get in Touch

Auckland, New Zealand

027 227 96 22

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